Shipping and Returns Policy
Shipping Information
Domestic Shipping (U.S.)
- Free Shipping: Orders over $150+ within the United States qualify for free standard shipping.
- 2-Day Delivery: Estimated delivery within 1-3 business days* at a rate starting from $14.95.
- Overnight Shipping: Next business day delivery** is available starting from $29.95.
*Note: As of late 2015, USPS Priority Mail 2-Day delivery is now 1-3 days, depending on location. Orders within San Diego typically arrive within 1 day; urban areas within 2 days; and rural areas within 3 days.
Shipping to Hawaii and Alaska Free shipping is also available for orders shipping to Hawaii and Alaska, delivered via USPS.
International Shipping Shipping rates for international orders are determined by destination and package weight. Delivery typically takes 10-25 business days, though customs processing may extend these times. Customers are responsible for any customs fees or duties imposed by the destination country.
Rejected/Undelivered Packages Rejected or undeliverable packages returned to us can be resent; however, an additional shipping fee will apply. If we do not receive further instructions, the order will be considered canceled, and a refund will be issued minus initial shipping costs.
Returns and Exchanges
U.S. Returns and Free Exchanges for Orders Over $10 0 We offer free return shipping for exchanges on U.S. orders over $50 within 30 days of receipt for store credit. For a refund to the original payment method, an $8.95 fee will be deducted to cover return shipping costs. Items must be unworn, unwashed, and in original condition to be eligible. Washed or worn items are not eligible for return or exchange.
International Returns Discounted international shipping is available to most countries, starting at $5.95 for select destinations. International returns are subject to local customs regulations, and customers are responsible for any associated fees or duties.
Return Eligibility We accept returns on items in resalable condition within 30 days of the shipment date. Customers may select from an exchange, refund, or store credit. Outgoing shipping charges are non-refundable.
Return Procedure To initiate a return, please use our online return portal. For domestic returns, a return label can be created. International orders will receive instructions for return shipping.
Return Policy Notes:
- Returned items must be in their original condition, folded, with tags and packaging intact.
- Items that arrive in poor condition, crumpled, without tags, dirty, or washed will not be eligible for return or may incur a restocking fee.
- Returns without an RMA may experience delays in processing.
- Refunds and store credits are processed once returned items are received and inspected.